Management case studies

If you work in theatre and would like to see your profile here please get in touch.

Accounts Manager

Lesley Franklin
Lesley Franklin

"Be prepared to be flexible"

Administration assistant (technical)

Ruth McClure - Administration assistant (technical)
Ruth McClure

"I enjoy working with the technicians as they are great people."

Administration officer

Jill Robertshaw
Jill Robertshaw

"Theatre is addictive and once you have it in your blood, it’s really difficult to leave"

Administrative assistant

Adele Towey
Adele Towey

"Working in theatre is one of the best moves i've ever made"

Administrative producer

Alisha Whittington - Administrative producer
Alisha Whittington

"Speak to as many people as possible"

Administrative producer

Verity Leigh - Administrative producer
Verity Leigh

"Don’t lose sight of what it is you really want to do"

Administrator

Dot Wheeler - Administrator
Dot Wheeler

"I like the variability in each working day"

Artistic Director

Ellie Zeegen - Artistic Director
Ellie Zeegen

"Have faith in yourself"

Arts consultant

Laura H Drane - Arts consultant
Laura H Drane

"Sometimes it really does feel like I’m flying by the seat of my pants"

Arts events manager

Abi Wood - Arts events manager
Abi Wood

"You have to be a bit of a yes person, but also have balls"

Assistant company director

Dan Morgan - Assistant company director
Dan Morgan

"Volunteer for stuff and get involved, take risks and try new things"

Audience development officer

Caroline Boyd - Audience development officer
Caroline Boyd

"Take work opportunities when they arise"

Box office assistant

Jenny - Box office assistant
Jenny

"Buy the Sheffield Star on a Thursday"

Box office manager

Lynette Nixon - Box office manager
Lynette Nixon

"I am always aware of how the shows are selling"

Box office supervisor

Kate Wilbourne - Box office supervisor
Kate Wilbourne

"The worst thing about my job is dealing with difficult customers"

Catering superviser

Archie Ward - Catering superviser
Archie Ward

"I was weary of serving snakebite to students"

Community & education manager

Janthi Mills - Community & education manager
Janthi Mills

"Get involved with everything and everyone"

Community arts development officer

Jenyfer Owen - Community arts development officer
Jenyfer Owen

"Some organisations do not take the arts seriously"

Company administrator & project coordinator

Leyla Asadi - Company administrator & project coordinator
Leyla Asadi

"People will always remember the eager beavers"

Creative programmer

Madeleine Irwin - Creative programmer
Madeleine Irwin

"It’s good to learn about people and places outside of the theatre"

Director of a theatre company

JoJo Pickering - Director of a theatre company
JoJo Pickering

"Be cheeky and ask for advice from everyone"

Director of an arts company

Simon Pascoe - Director of an arts company
Simon Pascoe

"Don’t just act - create, then you'll never be out of work"

Drama facilitator

Sarah Millar - Drama facilitator
Sarah Millar

"I work with children from as young as four-weeks old"

Drama worker

Amy Golding - Drama worker
Amy Golding

"Get as much experience as possible, even if it’s voluntary"

Education & arts development officer

Carmen Thompson - Education & arts development officer
Carmen Thompson

"Don’t believe anyone who says that doing a job you enjoy isn’t realistic"

Education and outreach manager

Catherine Scott - Education and outreach manager
Catherine Scott

"Take whatever jobs you can to build up your CV"

Education development worker

Jayne Lewis - Education development worker
Jayne Lewis

"Don’t do too much work for free"

Education officer

Amy Wale - Education officer
Amy Wale

"Chances are you won’t earn a fortune but you’ll have fun being a pauper"

Education officer

Sarah Stephenson - Education officer
Sarah Stephenson

"I like to be up on my feet doing things"

Education projects manager

Serina Apaloo-Gordon - Education projects manager
Serina Apaloo-Gordon

"Geologist, barrister and performer"

Executive director

Paul Clay - Executive director
Paul Clay

"I generally ran around doing everything I was told"

Executive director and arts management consultant

Maggie Saxon - Executive director and arts management consultant
Maggie Saxon

"Whatever you do, enjoy it. Life's too short not to"

Finance and operations director

Will Menzies - Finance and operations director
Will Menzies

"Apply for jobs that really interest and challenge you"

Finance director

Judith Hartley - Finance director
Judith Hartley

"There are always surprises"

Freelance arts consultant

Emrys Green - Freelance arts consultant
Emrys Green

"Seek opportunities, create opportunities & make the most of opportunities"

Front of house manager

Zoë Jeyes - Front of house manager
Zoë Jeyes

"Apply to be an usher at your local theatre"

Front of House Manager / Theatre Manager

Ryan Tyler-Smith - Front of House Manager / Theatre Manager
Ryan Tyler-Smith

"I work in a extremely creative environment"

General & artistic manager

Mat Carroll - General & artistic manager (street arts)
Mat Carroll

"You may need to take other jobs to survive"

General manager

Sharon Marshall - General manager
Sharon Marshall

"If you aren’t careful you can been seen as the general dogsbody"

Graphic design & new media manager

Becky Smith - Graphic design & new media manager
Becky Smith

"It can get a bit stressful in the lead up to a print deadline"

Group bookings assistant

Sally Field - Group bookings assistant
Sally Field

"Start in box office and get to know theatre"

Head of development

Carla Pannett - Head of development
Carla Pannett

"Every day is different working in fundraising"

Line producer

Ruth Jones - Line producer
Ruth Jones

"It is never too late to work in theatre"

Marketing assistant

Bea Grist - Marketing assistant
Bea Grist

"It’s never dull, every day is different"

Marketing officer

Sara Lock - Marketing officer
Sara Lock

"Contact your local theatre"

Marketing officer

Alka Prabhakar - Marketing officer
Alka Prabhakar

"Eat breakfast. Keep creative"

Operations manager

Joseph Parkinson - Operations manager
Joseph Parkinson

"Start at the bottom and work your way up"

Performer/ administrator

Bob Christer - Performer/ administrator
Bob Christer

"Go the extra mile to make sure a project works"

Performing arts worker

Lyndsey Middleton - Performing arts worker
Lyndsey Middleton

"Don’t be afraid to move for a job - you will always make new friends"

Performing arts worker

Timothy Joel - Performing arts worker
Timothy Joel

"Do not expect the opportunity to be given to you - go and create your own"

Press & marketing assistant

Rachel Myall - Press & marketing assistant
Rachel Myall

"Making a mistake in front of press can be embarrassing"

Print & publications manager

Emily Clarke - Print & publications manager
Emily Clarke

"I love the feeling of seeing an audience pack into the auditorium"

Producer

Gemma Emmanuel-Waterton - Producer
Gemma Emmanuel-Waterton

"My best advice? Learn how to hustle"

Producer (street arts)

Katy Fuller - Producer (street arts)
Katy Fuller

"After a year or so, if you’re good, the work will find you"

Producer/ director

Stephen Leatherland - Producer/ director
Stephen Leatherland

"I've brought major musical shows to the UK"

Production assistant

Linda Borthwick - Production assistant
Linda Borthwick

"I worked in other sectors mainly to pay my way through college"

Project Manager

Martin McLean - Project Manager
Martin McLean

"I love seeing the end result of the projects I work on"

Projects coordinator

Shipra Ogra - Projects coordinator
Shipra Ogra

"It is hard work to get into the mainstream of the arts"

Stage Manager

Peter Maccoy - Stage Manager
Peter Maccoy

"Do as much as you can and with enthusiasm"

Stagedoor keeper

Frazer Marr - Stagedoor keeper
Frazer Marr

"Meeting the cast can be both the best and worst part of the job"

Theatre & arts development manager

Jonathan Cochrane - Theatre & arts development manager
Jonathan Cochrane

"I've asked a man to climb into the middle of a 37-foot plastic bubble"

Theatre company director

Ellen McPhillips - Theatre company director
Ellen McPhillips

"Look out for opportunities along the way"

Theatre manager

Hilary Rhodes - Theatre manager
Hilary Rhodes

"Think outside the box and acquire adaptable skills whenever you can"

Theatre manager

Frances Anne Rafferty - Theatre manager
Frances Anne Rafferty

"There is no room for artistic snobbery!"

Theatre manager

Rebecca Dallman - Theatre manager
Rebecca Dallman

"Volunteering in a front of house role is the best way to get experience"

Youth theatre director/ theatre practitioner

Lisa Joyce - Youth theatre director/ theatre practitioner
Lisa Joyce

"Make the effort to volunteer and make contacts"