Development manager/ director

Development assistant (children's theatre)

Responsible to:
Development Director

Principal Function

The Development Assistant will provide administrative support to the other members of the Development team and ensure the Development office runs efficiently. A key function will also be to develop and promote our new Gem Scheme.

KEY RESPONSIBILITIES

Day to day running of the department:

• respond to telephone, email or written communications with the general public and donors
• input all communications into Raiser’s Edge (RE)
• check Development telephone line and respond to queries
• keep department diary up to date

Meetings:

• book spaces and set up rooms for meetings; confirm meetings
• circulate agendas and collate supporting material
• when appropriate, attend meetings and take minutes; circulate minutes

Events:

• support Development Manger to co-ordinate invitations and tickets
• liase with printers/donors/internal staff/caterers to ensure smooth running events
• set up event on RE and input all guests; deal with RSVP’s
• prepare briefing sheet on guests for internal use; flag up guests and note follow up actions
• send out thank you letters
• make sure Frizzante and FOH know about all development events

Development Advisory Council:

• send out agenda/letters for Development Advisory Council and make follow up phone calls before the meeting; set up meeting room and send out minutes
• collate extra information for reports
• print and photocopy reports, recent press, education reports, revenue proposals

Gem Scheme

• be first point of contact for Unicorn’s Gems
• work with development team to recruit new members
• input new membership details; send out welcome packs; manage renewals
• schedule Gem events throughout the year; set up and attend events
• maintain good relationships with Gems

Donor Care:

• liaise with box office to reserve and collect tickets for donors/supporters
• check crediting of sponsors/trusts/individuals in literature – by phone and follow up letter; check website/ print with marketing to ensure accreditation is correct
• ensure development has permission for all photos linked to our events and transfer these to the archive drive and clearly label
• mail outs – organise mail outs with development team; run lists and labels and organise support to send out the mail out

Finance records:

• maintain accurate database records of all donations made, particularly highlighting when donations are renewable; draft thank you letters and gift certificates; liaise with finance re.invoices
• invoice, process and acknowledge all sponsorships made
• keep all receipts for events and give to finance with spreadsheet, input any donations as a result onto RE
• create and reconcile with the Finance Manager monthly reports on money received and/or pledged
• regularly process Gift Aid claims

Database Management:

• maintain accurate records on the database and continue communication with RE; set up all new constituents, input change of addresses, liaise with Blackbaud (suppliers of RE) if any problems
• liaise with Press Officer and send relevant cuttings to sponsors/donors
• check website regularly and update basic information

PERSON SPECIFICATION

We are looking for an enthusiastic, efficient and committed member of staff, who will play a vital administrative and co-ordinating role, supporting the Development Department.
The successful applicant will be able to manage a large and varied workload, prioritising tasks, meeting deadlines, and demonstrating initiative and attention to detail in all aspects of their work.
S/he will be meticulous in recording all financial transactions. S/he will communicate clearly,appropriately and confidently, both in writing and orally, with colleagues, supporters,Gems, children and artists alike.
The successful applicant will become part of one of Britain’s leading theatre companies for children.

Essential:

• excellent administrative and organisational skills
• excellent communication skills
• confident and friendly telephone manner
• attention to detail
• ability to work independently and as part of a team
• excellent IT skills
• an interest in theatre for children

Desirable:

• administrative experience in the arts
• knowledge of a fundraising database, ideally Raiser’s Edge
• design and presentation skills for production of documents and resources