Meet the professionals

Box office supervisor

Kate Wilbourne

26

Former primary school teacher Kate Wilbourne, 26, is box office supervisor for Sheffield Theatres

Quote-open "The worst thing about my job is dealing with difficult customers" Quote-close

Hometown
Sheffield

What do you do?
Box office supervisor

What was your very first role in theatre?
Box office assistant

Have you got qualifications?
10 GCSEs, 3 A-Levels and a degree in primary teaching and English

What did you do before you worked in theatre?
I was a primary school teacher

What did you want to be when you grew up?
A princess

What do you do all day?
Balancing financial reports, handling cash, managing the daily running of the box office, supervising staff, selling tickets via telephone and counter

What’s the best thing about your job?
No two days are the same

And the worst?
Dealing with difficult customers

What’s your dream job in theatre?
To work in wardrobe

Got any wise words for someone who wants to be where you are now?
Take an active interest in theatre productions, learn about what goes on within a theatre and get involved

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